Agenda and decisions
PDF 112 KBVenue: Council Chamber, Corby Cube, George Street, Corby, Northants, NN17 1QG
Contact: Louise Tyers 01832 742198
Media
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Apologies for non-attendance |
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Members' Declarations of Interest |
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Notifications of requests to address the meeting |
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Children's Trust Update Presented By: Colin Foster (NCT) Decision: RESOLVED:
(i) To note the NCT update for Period 10 (January 2024).
(ii) To recommend to the Scrutiny Management Board that the Health Scrutiny Committee be requested to have a deeper look at the invoicing/outstanding payments from partners of the NCT. |
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Customer Services Operations Update Presented By: Simon Mills - Assistant Director of Customer Experience Additional documents:
Decision: RESOLVED:
(i) To note the progress that has been made to date in relation to customer services transformation.
(ii) To recommend to the Scrutiny Management Board that the Corporate Scrutiny Committee receive an update on the Customer Relationship Management System (CRM) rollout in October/November 2024.
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Annual Review of Performance Management Framework and Key Performance Indicators Presented By: Tom Barden - Head of Performance, Intelligence and Partnerships Additional documents:
Decision: RESOLVED:
To recommend the Performance Management Framework and 2024-25 KPI Set to the Executive. |
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Key Performance Indicators Report 2023/24 - Period 10 Presented By: Tom Barden - Head of Performance, Intelligence and Partnerships Additional documents:
Decision: RESOLVED:
To note the performance of the Council and its services. |
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Budget Forecast Update 2023/24 - Period 10 Presented By: Mark Dickenson - Assistant Director of Finance and Strategy Additional documents: Decision: RESOLVED:
To note the draft outturn report for 2023/24 as at Period 10. |
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Capital Programme Update 2023/24 - Period 9 Presented By: Claire Edwards - Assistant Director of Finance Accountancy Additional documents: Decision: RESOLVED:
(i) To note the capital forecast for 2023/24 as at Period 9.
(ii) To recommend to the Scrutiny Management Board that the Capital Programme and why it has failed to deliver be included on the Scrutiny Work Plan. |
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Scrutiny Work Plan for the Corporate Scrutiny Committee Presented By: Democratic Services Decision: RESOLVED:
To note the Scrutiny Work Plan as it relates to the Corporate Scrutiny Committee. |
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Close of Meeting |