Decision details

RESOLVED:

KEY DECISION

That the Executive:

a)     Approved the Income Management Policy at Appendix A of the report.

b)     Delegated authority to the Executive Member for Housing, Communities and Levelling Up, in liaison with the Executive Director, Adults, Communities and Wellbeing to take any further decisions and/or actions required to implement these policy documents. This includes making minor amendments.

Reasons for Recommendation:

·        A harmonised policy will offer one consistent approach to the income management and income collection parts of the tenancy and landlord services.

·        A harmonised policy will avoid current issues of risk presented by two different approaches in the management and collection of council housing debts.

Alternative Options Considered: The only other options are to do nothing or to delay the harmonisation of working practices across the two teams.

These are not options that can continue to be maintained effectively over time. The best option is to harmonise working practices as soon as possible to ensure consistency of service, reduce the risk of challenge, and most importantly make improvements to the service.